Uber drivers are a bit like flight attendants: they take the initiative to let you know when your ride is canceled. That’s because Uber drivers want to make sure that you get home safely, and they want to avoid having to pay for you not getting there.
But for some reason, we live in a world where people are still annoyed by Uber’s cancellation policies. The app has gotten better at letting users know when their cab is on the way, but it still seems like there are some drivers who don’t feel comfortable letting you know—or even giving it a second thought—when they’re not available.
And while we understand why some people might not feel comfortable with this new change, it’s a smart decision by Uber (and its drivers) because it will save them money in the long run. When riders aren’t informed of cancellations, they’ll be more likely to accept rides that aren’t actually free or convenient for them—so there’s less chance of getting stranded and more chances of earning more money as an Uber driver.
Uber and other ride-hailing apps frequently cancel customers’ rides in Pakistan. When you need to get somewhere quickly and every driver keeps canceling your ride shortly after accepting it, it is especially frustrating.
Fortunately, Uber is working on a new update to address this problem. A new feature that allows drivers to see your drop-off location before accepting a ride is being tested by the well-known ride-hailing app. This will give them the option to accept or decline the fare, which should benefit both the passenger and the driver.
The feature is currently being tested in India, but once it is successful there, it will likely spread to other countries. According to Uber, it will monitor driver and customer feedback and make any necessary changes to the feature.
Due to increased competition in Pakistan and other nations, Uber also raised driver compensation. Recently, customers have been switching to alternative ride-hailing apps like inDriver, but these changes may encourage some of them to return.
The new update is currently being tested in India, as was previously mentioned, so it will first be released there before spreading to Pakistan and other areas. Although a specific date is not yet known, we will update this page as soon as new information becomes available.